Privacy policy
At Amora Events (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make an enquiry, or engage our services, including event styling, prop hire, and personalised stationery.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
- Your name, email address, phone number, and event details when you make an enquiry or booking
- Delivery or venue address for hired items or services
- Payment information (processed securely through Shopify or third-party providers)
- Any additional information you choose to provide via forms, emails, or social media
We may also automatically collect non-identifiable information through cookies and analytics tools (such as Google Analytics or Shopify analytics), including:
- Browser type, device, IP address, and pages visited
- Time spent on our website and referring sites
2. How We Use Your Information
We use your personal information to:
- Provide and deliver our products and services
- Communicate with you about enquiries, quotes, and bookings
- Process secure payments and send invoices or receipts
- Personalise your experience and improve our website
- Comply with legal and regulatory obligations
We will not sell, rent, or trade your personal information to third parties.
3. Payment Security
All online payments made through our website are processed securely via Shopify Payments (or other integrated payment providers such as PayPal or Afterpay).
We do not store your full payment details — only confirmation of payment status and transaction IDs.
4. Sharing Your Information
We may share limited personal information with trusted third parties who assist us in operating our business, such as:
- Delivery partners, stylists, or contractors assisting with event setup
- IT and marketing service providers
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Payment gateways and financial institutions
All third parties are required to keep your information secure and use it only for the purpose it was provided.
5. Data Storage & Security
We take reasonable steps to protect your information from misuse, loss, or unauthorised access.
Your data is stored securely through Shopify and encrypted systems compliant with Australian Privacy Principles (APPs).
6. Cookies & Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us understand site traffic and improve performance.
You can choose to disable cookies through your browser settings, though some parts of the site may not function correctly.
7. Email & Marketing
By submitting your email address through our website or subscribing to our updates, you consent to receiving occasional marketing communications from Amora Events.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
8. Your Rights
Under the Privacy Act 1988 (Cth), you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated details
- Withdraw consent to certain uses of your data
To exercise these rights, please contact us at hello@amoraevents.com.au.
9. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us:
Amora Events
📧 hello@amoraevents.com.au
Sydney, NSW, Australia